PRIVACY POLICY

Effective Date: March 1st, 2024

At Brokar, we understand how important your privacy is. We value your trust and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how www.brokar.shop (“Brokar”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data through our websites, products, and services that reference this Privacy Policy (collectively, the “Brokar Services”).

By using Brokar Services, you agree to the practices described in this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT

We collect personal information in order to operate, provide, and continually improve Brokar Services.

1.1 Information You Provide to Us

You may provide personal information when you:

• Browse or search for products or factories
• Create or update an account
• Submit a product or factory request
• Register as a seller or factory
• Contact us via email, phone, or chat
• Submit reviews, ratings, or inquiries

This information may include:

• Name, email address, phone number
• Business name and business details
• Billing and payment information
• Shipping and delivery addresses
• Account credentials
• Communications and messages sent to us

You may choose not to provide certain information; however, this may limit your ability to use some Brokar Services.
1.2 Information We Automatically Collect

When you interact with Brokar Services, we automatically collect certain information, including:

• IP address and device location
• Browser type, device type, operating system
• Login activity and usage patterns
• Pages visited, features used, and interactions
• Cookies and similar tracking technologies

This data helps us improve performance, security, and user experience.
1.3 Information We Receive from Other Sources

We may receive information about you from trusted third parties, including:

• Delivery partners for address updates
• Payment processors for transaction verification
• Fraud prevention and risk assessment partners
• Business partners or service providers

This information is used to maintain accurate records and improve service reliability.
2. HOW WE USE YOUR PERSONAL INFORMATION

We use personal information to:

• Provide and operate Brokar Services
• Process requests, orders, and communications
• Verify identities and prevent fraud
• Improve platform functionality and performance
• Personalize user experience and recommendations
• Communicate with you regarding services, updates, or support

3. COOKIES AND TRACKING TECHNOLOGIES

Brokar uses cookies and similar technologies to:

• Recognize your browser or device
• Maintain session integrity
• Improve security and performance
• Analyze usage and optimize services

You may manage cookies through your browser settings.
4. SHARING OF PERSONAL INFORMATION

We do not sell your personal information.

We may share personal information only in the following cases:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Data analysis
• Customer support
• Fraud detection

These providers may only use personal data as necessary to perform their functions.
4.2 Legal and Safety Reasons

We may disclose personal information if required to:

• Comply with applicable laws or regulations
• Enforce our Terms of Use
• Protect Brokar, users, or the public
• Prevent fraud or security risks

5. DATA SECURITY

We implement appropriate technical and organizational safeguards to protect your personal information, including:

• Encryption during data transmission
• Restricted access controls
• Secure storage systems

Despite our efforts, no system is completely secure. You are responsible for protecting your account credentials and devices.
6. ACCESSING AND MANAGING YOUR INFORMATION

You can access and manage your personal information through your Brokar account, including:

• Name and contact details
• Account settings
• Requests and order history
• Communication preferences

You may update or correct your information at any time.
7. YOUR RIGHTS

Depending on your location and applicable laws, you may have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of personal data
• Restrict or object to processing
• Request data portability

To exercise these rights, contact us at support@brokar.shop or info@brokar.shop.
Identity verification may be required.
8. WITHDRAWING CONSENT

You may withdraw your consent to data processing at any time.
Please note that withdrawing consent may limit access to certain Brokar Services.
9. DATA RETENTION

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

10. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy as our services or legal requirements evolve.
The latest version will always be available on the Site.

We will not reduce your data protection rights without your consent.
11. CONTACT US

If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

? info@brokar.shop
? support@brokar.shop
By using Brokar Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.